Privacy policy

Privacy Policy

Your privacy is crucial to us. Our Privacy Policy outlines how we handle personal information, ensuring confidentiality. Please read it thoroughly before using our services.

At Watsoo , accessible from (“Website”), safeguarding the privacy of our visitors is of utmost importance. We recognize and respect the right of visitors to maintain the confidentiality of their Personal Information. Therefore, we have formulated this policy to provide our visitors with a comprehensive understanding of how we gather, utilize, communicate, disclose, and manage Personal Information on the Website, as applicable (“Privacy Policy”) .

This Privacy Policy outlines how we handle the personal information you give us, how we protect it as best as we can, and how we use it in connection with the services we offer. Before you sign up, make sure to read it thoroughly. 

If you have any questions or need more information, don't hesitate to get in touch with us. The contact details are mentioned at the end of this privacy policy document. However, this Policy applies to our online activities only and applies to visitors to our Website for the information we share and/or collect from them. It doesn't apply to any information we collect offline or through other channels. 

The term “personal information” means anything that identifies you, from your name to your phone number or email address, that we collect from you in connection with providing Services and/or giving you access to the website. We use Personal Information strictly according to the applicable laws and regulations.

Privacy Policy

If you share any of your Personal Information or sign up to access, use, or download any content on this Website, you agree to let us collect, store and process, share, and use your Personal Information as described in this Privacy Policy. You also agree that any use of your personal information in accordance with this Privacy Policy will not cause you to suffer any unjustified loss.

You agree to provide your Personal Information of your own volition. By doing so, you acknowledge and agree that Watsoo is obligated to collect and process your Personal Information in order to provide you with the Services. If you do not provide the Personal Information required for registration or subsequent purposes, or fail to do so, we shall not be obligated to provide the Services, and we may limit or prohibit your access to the Website.

Information We Collect

The personal information you are requested to provide and the reasons for such request will be clarified at the time we request it. In the event of direct contact, we may request additional information about you, including your name, e-mail address, phone number, the content of the message or attachments you may submit to us, as well as any additional information you may decide to provide to us. When registering for a User account, we may request your contact details, including your name, your company name, physical addresses, e-mail addresses, and phone numbers.

Non-Personal Information and its Usage

In addition to the personal information, we may collect and monitor non-personal information regarding your visits to our Website. Non-personal information shall include only data or information that is not personally identifiable to you, such as the domain name and name of the web page or browser from which you access our Services, the duration of your visits to our website, the IP address associated with your network, operating system, transaction history, pages viewed, information searched for or requested, access time and other pertinent information and statistics.

By agreeing to this consent, you agree to the use, storage, analysis, and disclosure of non-personal information by Watsoo for the purpose of problem-solving, product or service development, marketing, research, and development or innovation activities. Additionally, you understand that this non-personal information is proprietary to Watsoo and that Watsoo is not prohibited from using or disclosing it to its affiliates or third parties.

How do we use the information you provide?

We utilize the data we collect in a variety of ways, and by submitting your Personal Information to Watsoo, you authorize us and our representatives to contact you and to provide our Services to you for the following purpose(s) and use;

  • Registering you as a User to provide the Services efficiently,
  • Conducting studies, research, and analysis to improve our Services,
  • Ensuring that the Content and Advertising displayed on the Website are tailored to your needs, 
  • Enforcing the Terms of Use as well as other policies, 
  • Responding to legal notices and court orders, or establishing or exercising our legal rights in relation to legal claims, 
  • Investigating, preventing, or taking action regarding unlawful activities, suspicion of fraud, violation of the Terms of Use, or breach of our Agreement with you, or as required by law, 
  • Contacting you via telephone, text message, email, or third-party communication services regarding technical issues, payment reminders, or other security announcements, providing, operating, and maintaining our website and services; 
  • Improving, personalizing, and expanding our Website; 
  • Understanding and analyzing how you utilize our Website; 
  • Developing new products and services, features and functionality; 

Watsoo will communicate with you either directly or through a partner, including customer service, to ensure that you receive updates and other pertinent information regarding the Website, products, and services, as well as for promotional and marketing purposes, and for any other purposes that Watsoo may determine is appropriate for the Services, depending on applicable laws for the current period.

Log Files

At Watsoo, we comply with a common practice of utilizing log files. Log files are the records of your activities on the website. The data collected by log files includes IP addresses, browser details, Internet Service Providers (ISPs), date and time stamps, referring/exiting pages, and potentially click counts. These data are not connected to any personally identifiable information. The purpose of this data is to analyze trends, manage the website, monitor user movement, and collect demographic information.

Collection and Disclosure of Personal Information

We follow all the necessary industry standards, and in accordance with the relevant laws, to safeguard your Personal Information transmitted to us, during and after transmission over the internet. Please note that neither the internet transmission method nor the electronic storage method is 100% secure. Therefore, we do not guarantee and do not accept any responsibility beyond what is required by applicable laws with regard to your Personal Information.

We shall only collect, use, and share your personal information for the purpose specified and for any other purposes, unless we obtain your consent or for any other purpose specified by law. Your Personal Information should be pertinent to the purpose for which it is being used, and, as far as reasonably necessary for those purposes, accurate, complete, and current. Watsoo may share your Personal Information with third-party service providers that are acting on our behalf to provide you with Services, to enable us to communicate with you or to maintain Services.

Moreover, we may enter into contractual arrangements with third parties (either within India or outside India) for the storage of your Personal Information. Such third parties may possess their own security standards for the protection of your Personal Information, and we shall, on a reasonable basis, require them to adhere to reasonable security standards to protect your Personal Information. If the Company undergoes a business transition, including, without limitation, a merger, acquisition of another company, or the disposal of all or a proportion of its assets, the Personal Information collected in the Website may be included in the assets transferred, and you have given your explicit consent for the access of such third parties to your Personal Information.

Watsoo shall not be liable for any loss of, damage to, or misuse of, your Personal Information regardless of the terms and conditions of this Privacy Policy, or any other provisions. In the event that your Personal Information is lost, damaged, or misused, it shall be deemed to have been transferred to a court or governmental agency as a Force Majeure Event. A "Force Majeure Event" refers to any occurrence that is outside or beyond our reasonable control. It includes but is not limited to sabotage, fire, flood, explosion, acts of god, civil commotion, strikes or industrial actions of any kind, riots, insurrection, war, government acts, cyber-attacks, unlawful access to digital databases and storage device or server crashes, security breaches, ransomware and encryption, etc.

By submitting your Personal Information on the Website, you agree to be subject to the terms and conditions of Watsoo's Privacy Policy, which may be amended at any time. In certain cases, such as verifying identity, preventing, detecting, investigating, prosecuting, and punishing offenses, or informing the public of an epidemic, you may be required by law to transfer or disclose your Personal Information. Watsoo reserves the right to do so, and you do not have to be informed of any such transfer. Additionally, Watsoo will maintain your Personal Information as long as it is necessary for the purpose(s) of providing our services, resolving disputes, establishing legal defenses, conducting audits, pursuing legitimate commercial purposes, enforcing agreements, and adhering to applicable laws.

Regardless of other clauses in the Privacy Policy, it should be noted that this Regulation will outline the use or disclosure of Personal Information provided on the Website in adherence to relevant laws and regulations, which may undergo changes periodically.

Cookie Policy

To customize our services based on your preferences, we use cookies that are generated when you establish a session while logging into the website. You have the option to either accept or block specific types of cookies, such as session ID, persistent, and associated cookies, according to your preferences. Alternatively, you can notify us if you prefer to be informed whenever a cookie is being set. This allows you to have control over the types of cookies stored in your system.

If your cookies are turned on, we can store small data packets about your activities on the Website. This helps us figure out which features you like the most and what you've seen on previous visits. We use these technologies to analyze trends, manage the site, track user movements, and collect demographic info about our whole user base. Some third-party vendors use cookies to show ads based on how you use the Website, and you can opt out if they offer it.

Lastly, if you do not wish to accept cookies, you can do so by configuring the setting in your browser that allows you to reject the cookie settings. If you do not modify your browser settings to reject cookies, then our system will automatically or by default issue them when you log in to the Website.

Third Party Privacy Policies

This website may have links to other sites that may collect your personal info. If you submit your Personal Information to any of these sites, your data is subject to their privacy policies and not to Watsoo's Privacy Policy, respectfully. We suggest you check out the privacy policies of those websites for more info. It could include their practices and how to opt out of certain options. Neither Watsoo nor these other sites are responsible for any security breaches or actions by any third parties that get your Personal Information, and neither is Watsoo responsible for the privacy practices or content of these linked websites.

The Personal Data Protection and User Rights 

At Watsoo, we want to make sure that all our users are aware of their rights when it comes to data protection. Those rights are:

  • The right to access your personal information. You can ask to send you copies of your data and we may charge a nominal fee for this service.
  • The right to rectify and modify your information. You have the right to ask for corrections to any information you deem inaccurate. Furthermore, you can request the completion of information that you believe is incomplete.
  • The right to information removal or deletion. You can request to remove or delete all of your Personal Information, given certain conditions.
  • The right to restrict processing the information. You can request the limitation of the processing of your Personal Information, subject to certain conditions.
  • The right to data portability. It means you can request the transfer of the data we have gathered to another organization or directly to you, subject to certain conditions.

These are the rights you reserve for your data accessibility. However, if you request a call among these rights, we are obliged to respond within 30 days of your request. Additionally, if you wish to exercise any of these entitlements, please get in touch with us at

Changes to Privacy Policy

At the sole discretion of Watsoo, it reserves the right to amend, supplement, add, or remove any portion of this Privacy Policy. You may access the most recent version of this Policy on the Website at any time, and it is your responsibility to remain informed of any changes to this Policy. Any such changes shall take effect immediately upon posting unless otherwise specified. Your visit to the Website constitutes your agreement to the Terms and Conditions and Practices described in this Privacy Policy. If you dispute the Terms and Conditions, you should immediately terminate your use of the Website. The terms of use, privacy policy, and other related documents shall be read as an integral part thereof.